Privacy Battles
Visitor Analytics
Privacy Score
100
%
⚔️
Simple Analytics
Privacy Score
94
%

Designated DPO or GDPR correspondent

Compliant
Partially Compliant
Not Compliant

Visitor Analytics has appointed a Data Protection Officer who can be contacted at the following address: dpo@visitor-analytics.io.

Compliant
Partially Compliant
Not Compliant

Simple Analytics doesn’t process personal data, therefore does not have to designate a DPO.

Simple has a privacy dedicated email contact available on the website: privacyquestions@simpleanalytics.com

Privacy Policy

Compliant
Partially Compliant
Not Compliant

Regarding cloud:
A Cloud Privacy Policy is not necessary as no personal data is processed in the Cloud.

Regarding website:
https://simpleanalytics.com/privacy-policy

Country & Type of Data storage

Compliant
Partially Compliant
Not Compliant

Company Headquarters:
Germany and Romania (EU)

Storage Facilities:
All analytics data is processed by German cloud provider Hetzner, in Germany.

Compliant
Partially Compliant
Not Compliant

Company Headquarters:
The Netherlands 🇳🇱  (EU) 🇪🇺

Storage Facilities:
All analytics data is processed by Dutch cloud providers Worldstream and Leaseweb.

Data transfers outside the EU

Compliant
Partially Compliant
Not Compliant

Data is never transferred outside the EU.

If ever, Visitor commits only to transferring personal data outside the EU if an adequate level of data protection is established.

Compliant
Partially Compliant
Not Compliant

Data is never transferred outside the EU.

Legal tools for Subcontractors

Compliant
Partially Compliant
Not Compliant

Subcontractors are subjects to written agreements providing the same protection level as set out in Visitor’s DPA: https://www.visitor-analytics.io/fileadmin/visitor-analytics/downloads/dpa/20210622_visitor-analytics_data-processing-agreement_en.pdf

Visitor has made public its of subprocessors: https://www.visitor-analytics.io/fileadmin/visitor-analytics/downloads/dpa/20210622_visitor-analytics_data-processing-agreement_en.pdf

Prior to adding new subprocessor or replacing an existing subprocessor, Visitor informs controllers and provides a reasonable deadline for them to object.

Compliant
Partially Compliant
Not Compliant

Simple has only one subcontractor for CDN that is called BunnyCDN and is part of a company called BunnyWay, located in Slovenia (EU). They have concluded a written agreement protecting personal data processed on BunnyCDN's part.

Data Breach Notification

Compliant
Partially Compliant
Not Compliant

Visitor commits to notify controllers without undue delay after becoming aware of a security incident, to assist controllers in fulfilling their notification and communication obligations, and to take appropriate measures to mitigate the possible adverse effect of the incident.

Compliant
Partially Compliant
Not Compliant

Simple shares technical incidents on its website: https://status.simpleanalytics.com/?ref=simpleanalytics.com

Simple doesn’t process personal data and therefore a data breach cannot be materialized nor notified.

Right Requests Process

Compliant
Partially Compliant
Not Compliant

Visitor Analytics will notify the concerned controller promptly (maximum 5 working days) in writing of any communication received from a data subject relating to its rights and will assist the controller within the scope of its ability to fulfil the request.

Compliant
Partially Compliant
Not Compliant

Simple doesn’t process personal data therefore does not have to fulfill this GDPR obligation.

Data Privacy Impact Assessment

Compliant
Partially Compliant
Not Compliant

Visitor assists controllers in ensuring compliance with their obligations in respect of DPIAs and prior consultation.

Compliant
Partially Compliant
Not Compliant

Simple doesn’t process personal data therefore does not have to fulfill this GDPR obligation.

Employee Trainings

Compliant
Partially Compliant
Not Compliant

Visitor ensures all persons authorised to process personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

Compliant
Partially Compliant
Not Compliant

Simple doesn't process personal data and therefore is not obliged by the GDPR to have its employees subject to confidentiality obligations and trainings on personal data management.

Security Policy

Compliant
Partially Compliant
Not Compliant

Visitor has obtained an ISO 27001 certification, for which a security policy is necessary.

Compliant
Partially Compliant
Not Compliant

Simple doesn’t mention having a security policy.

Organizational and Technical Security Measures

Compliant
Partially Compliant
Not Compliant

Server security:
Cloud security relying on Hetzner (CCTV, security team, physical access controls, etc.)

Other measures:
Regular data backup, IP address anonymisation (optional), intrusion detection controls, data encryption in transit, data access monitoring, authorization management, employee security training, firewalls, server redundancy, prohibition of permanent workstation storage of personal data.

Compliant
Partially Compliant
Not Compliant

Simple doesn’t mention having a security policy.

Data Encryption

Compliant
Partially Compliant
Not Compliant

Data encryption in transit (SSL).

Compliant
Partially Compliant
Not Compliant

Data is encrypted at rest.

Restriction of access

Compliant
Partially Compliant
Not Compliant

Visitor allows access or processing of personal data  by employees for IT support and maintenance. The internal access to data (e.g., by employees) is regulated through the concept of least privilege.

A special script and encrypted keys are used to access personal data and audits are conducted to ensure controls are enforced.

Compliant
Partially Compliant
Not Compliant

Simple doesn’t process personal data therefore does not have to fulfill this GDPR obligation.

Reuse of data

Compliant
Partially Compliant
Not Compliant

Visitor Analytics is only providing data to each controller based on the Data Processing Agreement signed between the two parties and will not share personal data without the controller’s consent, except under certain limited circumstances, such as when required by law.

Compliant
Partially Compliant
Not Compliant

Swetrix doesn’t reuse personal data, nor sell it.

Exemption of cookie consent

Compliant
Partially Compliant
Not Compliant

YES, Visitor doesn’t collect unnecessary cookies.

Cookies collected relate to ignoring a data subject’s visit on a website.

Compliant
Partially Compliant
Not Compliant

YES, Simple doesn’t set any cookies.

Submission to Cloud Act/FISA

Compliant
Partially Compliant
Not Compliant

NO, data is stored in the EU by an European cloud provider.

Compliant
Partially Compliant
Not Compliant

NO, data is stored in the EU and anonymized (therefore no more considered personal).